Terms of Service

 

Revision date: 09-06-2021


Services may not be used without agreeing to the Terms. The Terms are accepted by the
customer and seedbox.io whenever Services are ordered or paid for by the customer. The
Terms are maintained independently of any other agreement between seedbox.io and the
customer. Unless otherwise agreed in writing with seedbox.io, any secondary agreements
between seedbox.io and the customer will always include at a minimum, the Terms outlined
here. If a secondary agreement between seedbox.io and customer contradicts any attribute of
Terms as outlined here, the secondary agreement shall take precedence. You may not use the
services if you are not of legal age to form a binding contract with seedbox.io, or you are
barred from receiving services under the laws of India or the country in which you will be
using the Services.


General Terms of Service

  1. Any content or action taken on any seedbox.io plan is the responsibility of the client.
    Any actions taken out on a userspace, authorized by the client or not, will reflect on
    the client themselves. The user is required to follow all Terms of Service outlined
    here and will be referred to as “TOS” henceforth.
  2. The user is responsible for ensuring their services are suitably secured. seedbox.io has
    no liability if the user account is compromised with weak passwords or sharing of an
    account with friends, family or any third person.
  3. The following tools/programs are prohibited to be run on any seedbox.io plan:
    • Tor relays/exit nodes
    • Hacking tools
    • Spamming tools
    • Phishing
    • Fraudulent gateways
    • Any malicious content that could reflect poorly on seedbox.io
    • Mining tools
    • Peer-to-peer load balancers
    • Game servers
  4. All user resources must be configured with authentication. This includes any
    applications and prohibits the use of open directories.
  5. Payments made are the responsibility of the client. Any unpaid invoices will result in
    the service for the said invoice being suspended, with eventual termination and
    deletion of all data if left unpaid. Any over-payments due to incorrect PayPal
    subscriptions are non-refundable. These payments will be added to the client’s
    account as a credit to be used on future invoices.
  6. Please treat staff with respect at all times. In return, we will treat clients with respect.
    Any client being excessively rude will risk being banned from seedbox.io.
  7. The resale of any seedbox.io service or part thereof is strictly forbidden. Any user
    found to be reselling any services hosted on our slots will be immediately terminated
    with no refund given. This includes, but not limited to; selling access to any streaming
    application, hosting IPTV services on our slots or using our slots to distribute files in
    exchange for a payment.
  8. Users are responsible for ensuring the safety of data stored on their seedbox.io slot.
    Our services are not redundant and data loss can occur. We recommend backing up
    any important files to dedicated cloud hosts.
  9. seedbox.io reserves the right to alter prices, storage quantities, network rates, network
    volumes, and computational capabilities of all services at its sole discretion.
  10. We reserve the right to amend the TOS outlined here at any point in time, continued
    use of our services is dependent on the client following all these terms.

Traffic usage


All account plans come with a predetermined amount of traffic allowance, in places where
a specific data limit is not defined on the product the limits will be defined as listed below.

Traffic limit on shared services is defined as 10PB of data per month
Traffic limit on dedicated servers are defined as 20PB of data per month
We monitor all accounts and will suspend services in case of overusage.


Sharing and Reselling


Allowing public access to our services is forbidden. This includes public http directories,
hosting video streams or hosting public services. Any client found allowing public access to
any services will be asked to stop, failure to comply will result in account termination.
Reselling of any aspect of our services is strictly forbidden. Any client found to be accepting
money or other payments in exchange for any sort of access to our services will be
immediately terminated and ineligible for a refund.


Fair Usage


Our services run on shared resources, as a result, it is the responsibility of the client to ensure
that their activities do not negatively impact other client’s experiences. All Clients must
ensure that their resource consumption is within acceptable limitations. seedbox.io may stop,
without warning, any applications that are negatively affecting other clients and has every
right to regain control of the abused resource from users without prior notice. In extreme
scenarios, the client’s slot may be suspended or terminated as the backbone of this policy is
that everyone has a positive experience.
seedbox.io will not be liable nor responsible for any customer/user loss out of this
arrangement, and there will not be any refund of customer paid fee. Users of all seedbox.io
services agree not to interfere with other users in an unfair or malicious manner such that
other users are not able to receive the due level of services.
Forbidden content
The following content is strictly forbidden:
  • Tor relays and/or exit nodes
  • Copyrighted content
  • Child pornography
  • IPTV hosting or sharing
  • VOD (Video on Demand) hosting services of any kind
  • Kodi add-ons and repositories
  • Publicly hosted files
  • Any hacking tools

Payments


Our billing procedure is structured to ensure that you must have adequate time to pay your
invoices, which are sent 7 days prior to the due date of the service with an invoice reminder
sent 3 days prior. A service with an unpaid invoice after midnight on the due date will be
suspended, then reminders will be sent out on the 1st, 2nd and 6th day. With further course of
action the slot will be terminated and all data will be deleted permanently after midnight of
the 5th day if the invoice remains unpaid. Any payments past 8th day will result in a new slot
being created.


Refunds


Our Refund Policy is in place as a means to test our service.


Cancellations


All clients are entitled to cancel their service at any point in time. Cancellation request option
is available at the Client Portal. We offer “Immediate” and “At the end of the billing period”
cancellations. With immediate cancellation, the slot will be terminated and wiped shortly
with no guarantee that any data will be recoverable. Removal of cancellation requests is
possible by contacting us through our ticket system.

Failure to Pay

seedbox.io retains the right to remove or retain the content stored on seedbox.io’s servers in
the event of nonpayment for the services.
Software & Service Updates
Any software provided with the Services may be updated or altered at any time. These
changes are often to improve the quality of the Services and fix problems. You agree to
receive such updates.

Common Carrier

seedbox.io and customer agree that seedbox.io is solely acting as a common carrier in its
capacity of providing services. The customer agrees that they are the publisher of any
material or information and responsible for it adhering to the Terms. The content distributed
by customer is in no way reflective of seedbox.io. seedbox.io does not filter or inspect the
content distributed by the customer using our service. All material stored or distributed by the
customer is considered publicly accessible. seedbox.io’s distribution of content provided by
customer does not express or implies approval of material by seedbox.io, nor does it confirm
that the material is in compliance with the Terms.

Notices


Any notice under these Terms may be e-mailed, delivered personally or to such other places
as the parties may designate in writing.

Miscellaneous


This section includes legal terms and conditions declared by seedbox.io


Proprietary Rights


seedbox.io owns all legal rights, title and interest in and to the Services, including any
intellectual property rights which subsist in the services (whether those rights happen to be
registered or not, and wherever in the world those rights may exist).


Compliance with Law


Through this agreement, Client accepts full responsibility and accountability for all the
content stored on, downloaded to, or distributed from their Services with legal rights.


Content License


The customer retains copyright and all other rights they already hold in content which is
stored on, or distributed through Services provided by seedbox.io. By storing or distributing
content through Services, you give seedbox.io a perpetual, irrevocable, worldwide and
royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, and
publicly perform, publicly display and distribute said content using services. The customer
agrees that this license includes a right for seedbox.io to make such content available to other
companies, organizations or individuals with whom seedbox.io has relationships for the
provision of syndicated services, and to use such content in connection with the provision of
those services. You understand that seedbox.io, in performing the required technical steps to
provide the Services to our users, may: a) transmit or distribute your content over various
public networks and in various media b) make such changes to your content as are necessary
to conform and adapt that content to the technical requirements of connecting networks,
devices, services or media You agree that this license shall permit seedbox.io to take these
actions. You confirm and warrant to seedbox.io that you have all the rights, power and
authority necessary to grant the above license.


Limitation of Liability


seedbox.io is not liable for protection or privacy of any content transmitted through the
Internet or any other network provider, or services the customer may use.


Indemnity


Customer agrees to defend, indemnify and hold seedbox.io harmless from and against any
and all claims, obligations, losses, liabilities and expenses (including reasonable attorneys’
fees and costs) incurred by seedbox.io arising from or due to claims made by third parties
(including customers of the customer) for their actions.


Force Majeure


seedbox.io shall not be liable to customer for any failure of performance under these Terms
due to any cause or causes including, but not limited to strikes, riots, vandalism, fires,
inclement weather, third-party provider outages, cable cuts, power crisis shortages, acts of
terrorism, and or uncontrollable acts of God, or other similar occurrences; any law, order,
regulation, direction, action or request of the Indian government or of any other government
(including provincial and local governmental agency, department, commission, court, bureau,
corporation or other instrumentality of any one or more of said governments) or of any civil
or military authority; national emergencies, insurrections, riots, wars; or strikes, lockouts, or
work stoppages or other labor difficulties; failures, shortages, breaches or delays.


Nondisclosure


seedbox.io and the customer shall use their best efforts to keep the provisions (including
price) of all agreements from the public, competitors, or others who may gain benefit from
such knowledge unless required by law to divulge such information to regulatory authorities
or unless required in connection with enforcing that party’s rights hereunder.


Relationship of the Parties


The parties intend that an independent contractor relationship will be created by these Terms,
and that no additional partnership, joint venture or employee/employer relationship is
intended – unless otherwise specific in a separate agreement.


Waiver


Any party’s failure to insist on compliance or enforcement of any provision of these Terms
shall not affect its validity or enforceability or constitute a waiver of future enforcement of
that provision or of any other provision of these Terms.


Attorneys’ Fees


If a legal proceeding is commenced to enforce or obtain a declaration of rights under this
Terms, the prevailing party in such proceeding shall be entitled to recover its reasonable
attorneys’ fees and costs incurred in the proceeding from the non-prevailing party, as well as
any reasonable attorneys’ fees and costs that the prevailing party incurred prior to
commencing the proceeding.


Questions

Questions about the Terms Of Service? Contact us.


DISCLAIMER OF WARRANTIES

SERVICES PROVIDED BY SEEDBOX.IO ARE PROVIDED ON AN “AS IS, AS
AVAILABLE” BASIS. SEEDBOX.IO SPECIFICALLY DISCLAIMS ANY OTHER
WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT
SHALL SEEDBOX.IO BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT,
SPECIAL OR INCIDENTAL DAMAGES, EVEN IF SEEDBOX.IO HAS BEEN
ADVISED BY THE CUSTOMER OF THE POSSIBILITY OF SUCH POTENTIAL LOSS
OR DAMAGE. IF SEEDBOX.IO’S SERVICE TO THE CUSTOMER IS DISRUPTED
OR MALFUNCTIONS FOR ANY REASON, SEEDBOX.IO SHALL NOT BE
RESPONSIBLE FOR ANY LOSSES OF INCOME DUE TO DISRUPTION OF SERVICE DURING
THE PERIOD OF DISRUPTION OF MALFUNCTION.